Michael P (Seattle, WA)

"I recently had an unexplainable problem with my LCD on my almost brand new laptop from Dell. I did some googling and decided to try eBits. These guys blew me away. There service was incredibly fast and quickly communicated.
They went out on a limb and negotiated with Dell to help me reduce the price (at no gain for themselves) and had the laptop perfectly repaired in a matter of days.
I was so impressed I've told at least 20 friends about them and HIGHLY RECOMMEND them to anyone in the Seattle area and farther."

-Michael P (Seattle, WA)

Stay in Touch: acebook & witter!

"Dell telephone customer service diagnosed that our PC's motherboard needed to be replaced. I took the PC to eBits and Jesper indicated his staff would do an assessment and get back to me. The problem ended up being very unusual. The eBits techs could not replicate the problem we were having at home. They determined the motherboard was not the problem, but were not sure what actually was causing the problem. A tech came to our house to see if he could diagnose the problem there (for no extra charge). The eBits staff also backed up all our data to make sure we did not lose it, given the computer's erratic behavior. In the end, a new mouse resolved the problem. Jesper and his staff were patient with our frustration and committed to resolving the issue. During the process, they assured us that we would not be charged if they could not get the computer working for us. We appreciate eBits commitment to resolving issues cost effectively and to building long term relationships with customers. We will continue to work with them to resolve our computer problems. Thanks guys!"

-Veronica S - (Seattle, WA)

"The U-district eBits was very helpful to me as a student without much money and in need of a working computer for school. They were fast and flexible and patient with me."

-Amy (Seattle, WA)

"My laptop was seriously damaged during international travel, and I was afraid I had lost a year's worth of photos and personal documents which held a great deal of value for me. eBits was recommended by University Book Store as a reliable laptop repair and data recovery company. Jesper and his technicians were always friendly and patient and answered all of my questions.At first they told me it looked unlikely my data could be recovered. However, since they knew that for me this data was irreplaceable, they went the extra mile. Lo and behold, they recovered nearly all of the files from my badly damaged hard drive. Of course I was worried about the cost as I was on a student budget. Jesper knew this and charged me an amount I could pay, even though his technicians put many hours into recovering my files. I simply could not have found such great service at such a reasonable price anywhere else."

-Anonymous